Frequently asked questions

How much is delivery?

Free delivery – free, free on orders of 50 € or more. LP Express parcel locker – 3,01 €, free on orders of 50 € or more. Courier delivery – 10,27 €. You will see the exact price in your cart before you pay.

How soon will I receive my order?

Usually within 1–3 business days of payment. We deliver to any town in Lithuania.

How can I pay?

At checkout you can choose: mobilepay, card payment, pay through your bank. Payment runs over a secure, encrypted connection; we never see or store your card details.

Do prices include VAT?

Yes, all prices include VAT. Delivery is added in the cart.

Can I return an item?

Yes. You can withdraw within 14 days of purchase by telling us in writing or by email. We refund the item price and the shipping you paid; the buyer pays for return shipping. The item must be unused and in its original packaging. Full returns policy

My item arrived damaged or wrong. What should I do?

Write to us as soon as you can and add a photo if possible. We will replace or repair a faulty item or refund you, as you choose and under our terms of sale. Terms of sale

Can you make a set to order?

Yes, we can make chess, draughts, backgammon and lotto sets to your wishes. Tell us what you are looking for and we will propose a design and a price.

How do I contact you?

Call or write: +370 601 80838, info@sachmat.lt.